Smart Gadget & SmartPhone Collection | 📞 Call: 01670957108
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At TechStudio (techstudio.com.bd), your satisfaction is our top priority. We work hard to ensure every product you receive is 100% authentic and in perfect condition. However, if your experience falls short of expectations, our Refund Policy ensures a smooth and transparent process.

1. Eligibility for Refund

  • The product received is damaged, defective, or not as described.
  • The product you ordered is out of stock and we are unable to deliver it.
  • The product was incorrectly delivered (e.g., wrong model, color, or item).
  • You canceled the order before it was shipped.

2. Refund Conditions

  • You must notify us within 48 hours of receiving the product.
  • The item must be unused, unopened, and in its original packaging.
  • You must provide valid proof of purchase (order number or receipt).
  • The item must be returned to us in the same condition as received.

3. Non-Refundable Situations

  • Products returned without original packaging or accessories.
  • Physical damage due to misuse or mishandling after delivery.
  • Products with broken security seals or signs of use.
  • Custom orders or items marked as final sale.

4. Refund Process

  • We will notify you of the approval or rejection of your refund after inspection.
  • If approved, the refund will be processed within 7–10 working days.
  • Refunds will be issued to the original method of payment (e.g., bKash, Nagad, bank transfer).

5. Return Shipping

  • If the refund is due to an error on our part, we will cover return shipping costs.
  • In all other cases, the customer is responsible for return shipping.

6. Order Cancellations

  • Orders can be canceled before shipment by contacting our customer service.
  • If already shipped, our standard return/refund policy will apply.

7. Contact Information

  • 📧 Email: [email protected]
  • 📞 Phone: 01670957108
  • 💬 Facebook: facebook.com/techstudio.com.bd
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